TERMS & CONDITIONS
Your contract is with Wagon Surf Camp Ltd (trading as Wagon Surf Adventures). The person signing the booking form must read and accept these Booking Conditions. In the case of a group booking the group leader or « lead name » must have the authority to sign on behalf of everyone in the group. The lead name will be responsible for the full cost of the holiday including insurance premiums, cancellations and amendment charges. No booking contract exists between Wagon Surf Adventures and the client until the booking form has been received. We reserve the right to refuse to accept bookings in our absolute discretion without stating the reason for doing so. Please inform us immediately if there are any discrepancies in the costs or details of your booking.
It is a condition of entry onto each trip that the risk acceptance waiver must be read, and agreed upon before arrival. In booking with SM the passenger acknowledges that all trips/tours involve inherent risks that may not be present in the case of conventional or less demanding and active holidays. In accepting the risk involved passengers acknowledge the decision to travel has been made after due consideration or relevant travel information and no liability exists to Wagon Surf Adventures or the service provider.
Wagon Surf Adventures reserves the right in any circumstance to cancel your holiday. However, in no case will we cancel your holiday less than 8 weeks before the scheduled departure except for reasons of ‘force majeure’ which include war, political unrest, strikes, acts of God, epidemics, natural and technical disaster, closure of ports and aircraft or unless the clients default in the payment of the balance of the holiday price. In circumstances where we are unable to provide the holiday you have booked we will return to you all monies paid, or offer you an alternative holiday of similar standard.
Alterations to your holiday by Wagon Surf Adventures: It is unlikely that we will have to make any changes to your holiday, but occasionally small changes may be made, which we reserve the right to do at any time. Most of these changes are minor and we will advise you at the earliest possible date.
Once a booking is made and payment is received, this booking is final and payment is non refundable.
Wagon Surf Adventures holidays start and finish where stated on your invoice or booking confirmation. We are not responsible for your travel to or from this point or for any expenses, including travel accommodation, subsistence and loss of earnings, caused by delayed return to your departure point, howsoever caused.
Airport transfers: It may sometimes be necessary to combine, on certain transfers, customers arriving or departing on more than one flight, which may require additional waiting time at your airport or accommodation. Sometimes our airport transfers are contracted to a local agency. Please note departure times may vary depending on our proximity to the airport on departure day.
If ‘Wagon Insurance’ is not purchased, on or prior to arrival, guests will be required to provide their passport to Wagon Surf Adventures staff. This will be returned on departure day when any damaged items are repaid.
You accept that Wagon Surf Adventures are merely guiding the guest to surf beaches and that guidance is for informational purposes only and is not meant as expert advice or opinion and is not intended to be relied upon as surfing or safety advice and that Wagon Surf Adventures are not in any way responsible for clients safety or for injury or death whilst surfing.
‘Wagon Insurance’ provides indemnity from accidental damage to any products owned by Wagon Surf Adventures. Please note that any malicious damage or damage caused by a lack of due care.
While staying with Wagon Surf Adventures, clients are expected to behave in an orderly and acceptable manner and are expected to accept responsibility for the conduct of themselves and their party. Should their behaviour threaten the condition of the accommodation or vehicles or seriously impair the enjoyment of other guests, Wagon Surf Adventures reserves the right to refuse to further accommodate the guilty party and contractual obligations will be terminated. The guilty party will be liable for the cost of any damage caused.
We strongly advise that all guests purchase personal health insurance that is suitable for surfing.
Wagon Surf Adventures and our staff take no responsibility for any injuries or damages incurred during your stay with us.
Fridges on board are not for customer use. The simple reason being that if everybody wants to put things in the fridges, there wouldn’t be enough space for our required items. If customers require fridge use for specific dietary or medical requirements, please contact us regarding this prior to booking.
Storage space is of course relatively limited given the nature of our accommodation. Everybody has a draw which is approximately 60cm x 70cm x 25cm. We advise that you only bring enough clothes to fit in hand luggage to ensure you have enough storage space. Sport equipment (board and wetsuits) is stored in a separate area and we can store boards up to 8ft length. If you would like to bring a longer board, please advise us prior to arrival and we will endeavour to make suitable and safe storage available.
We chase the swell and go where the best waves are. Our aim is to always wake up in the best surf location to ensure we start the day with some great waves. Of course, we have to have a limit on the amount of miles we’re willing to drive, otherwise we could make a loss purely due to fuel costs. Maximum weekly milage is set at 750km, which is as much as the full length of the Portuguese west coast, so worry not, it’s plenty!
Customers are fully responsible for the security of their own goods. Wagon Surf Adventures and our staff take no responsibility for the security of customers belongings.
Smoking is not permitted inside the Wagon.
If customers are residents in countries requiring specific permission and applied visas for the county visited, it is their responsibility to arrange and secure the visa prior to booking.
We do have a dog in our team. Rufio is a small dog and extremely good with all humans and animals alike. He’s extremely well behaved and a great asset for our team. If guests have any history of having allergies to dogs, please contact us to discuss this prior to booking. It may be possible for us to arrange for Rufio to stay in our support vehicle. Our thorough daily cleaning of the Wagon ensures that there are little/no dog hairs in the accommodation.
It is your responsibility to ensure that you have the suitable level of fitness to undertake your adventure with us. Seek advise of your doctor for specific health recommendations and make us aware of any possible issues prior to booking.
Wagon Surf Adventures is designed for surfers. We endeavour to take our clients to the best surf conditions available each day. It is your responsibility to ensure that you have the required surf skills to be able to safely and enjoyably surf the waves. We advise that you should be comfortable surfing in head high waves. If you are a beginner or new to the sport of surfing, we advise taking the exclusive group booking package, which will enable us to tailor our surf selection to your required skill level.
Upon arrival at the Wagon, guests will be required to sign a Waiver & Release form. Below are the conditions stipulated on this form:
I HEREBY ASSUME ALL OF THE RISKS OF PARTICIPATING IN ANY/ALL ACTIVITIES ASSOCIATED WITH WAGON SURF CAMP (trading as Wagon Surf Adventures), including by way of example and not limitation, any risks that may arise from negligence or carelessness on the part of the persons or entities being released, from dangerous or defective equipment or property owned, maintained, or controlled by them, or because of their possible liability without fault.
In participation in activities associated with Wagon Surf Adventures, I hereby take action for myself, my executors, administrators, heirs, next of kin, successors, and assigns as follows:
(A) I WAIVE, RELEASE, AND DISCHARGE from any and all liability, including but not limited to, liability arising from the negligence or fault of the entities or persons released, for my death, disability, personal injury, property damage, property theft, or actions of any kind which may hereafter occur to me including my traveling to and from this activity, THE FOLLOWING ENTITIES OR PERSONS: Wagon Surf Adventures and/or their directors, officers, employees, volunteers, representatives, and agents, and the activity holders, sponsors, and volunteers;
(B) INDEMNIFY, HOLD HARMLESS, AND PROMISE NOT TO SUE the entities or persons mentioned in this paragraph from any and all liabilities or claims made as a result of participation in this activity, whether caused by the negligence of release or otherwise.
I acknowledge that Wagon Surf Adventures and their directors, officers, volunteers, representatives, and agents are NOT responsible for the errors, omissions, acts, or failures to act of any party or entity conducting a specific activity on their behalf.
I hereby voluntarily waive any and all claims resulting from ordinary negligence, both present and future, which may be made by family estate heirs, assigns, or me. Further, I am aware that the activities and programs in which I have decided to participate involve inherent risk and possible dander of injury or death and I am voluntarily participating in program activities with the knowledge of dangers involved and hereby agree to accept any and all inherent risks of personal injury, or death.
I further agree to indemnify and hold harmless Wagon Surf Adventures, its directors, shareholders, employees, agents, and contractors, for any and all claims arising as a result of my engaging in any activities wherever, whenever, or however the same occur.
I understand that this waiver is intended to be as broad and inclusive as permitted by laws of the UK and agree that if any portion of this Waiver and Release are held invalid, the remainder of the Waiver and Release will
continue in full force and effect. I further affirm that the venue for any legal proceedings shall be in the UK
I affirm that I am of legal age and am freely signing this agreement. I have read this form and fully understand that by signing this form, I am giving up legal rights and/or remedies that may be available to me for the ordinary negligence of Wagon Surf Adventures or any of the parties listed above.
I understand while participating in this activity, I may be photographed. I agree to allow my photo, video, or film likeness to be used for any legitimate purpose by the activity holders, producers, sponsors, organisers, and assigns.
I CERTIFY THAT I HAVE READ THIS DOCUMENT AND I FULLY UNDERSTAND ITS CONTENT. I AM AWARE THAT THIS IS A RELEASE OF LIABILITY AND A CONTRACT AND I SIGN IT OF MY OWN FREE WILL.